Most corporate customer service departments seem to have been reduced to call scripts of apologies with no power whatsoever to actually address the problems they encounter. That's the conclusion I'm left with after dealing with three business bureaucracies this year: Comcast, Verizon, and American Airlines.
All train their front line people to glaze the interaction with the plastic empathy that's supposed to make you feel like they care, even when they demonstrably do not. …
…description for more details. Thanks to Mark McKinstry for reporting the bug and to David Six at Percona Live MySQL Conference and Expo for walking through this.
- More info on Percona Server 5.5.30-30.2 -
New Features:
Percona Server for MySQL has implemented priority connection scheduling for the Thread Pool . ( Alexey Kopytov )
Percona Server for MySQL will now be shipped with the libjemalloc library. Benchmark showing the impact of memory …
…. The MySQL Community awards are presented by Monty and David in the conference keynote. Percona XtraDB becomes Percona Server and is now a full-scale MySQL alternative and not just replacement for the Innodb Plugin. MySQL 5.5 is now GA with no more funky version differences for MySQL Enterprise, just certain features available only in Enterprise edition as plugins. Early preview of plans for MySQL 5.6 more in the form of a code drop than promises what the final version …
…self-education approach for me is: teach myself iOS development first, Android development eventually, perhaps Appcelerator , and barring any dramatic changes in circumstance, don't bother with anything else. I'd love to learn how to develop for all the mobile platforms, but I just haven't got the time.
Update: I added the graph from Splat F, which David Janes pointed me to. Thanks, David!
Forbes interview about REMOTE: Office Not Required
We talk about the benefits of remote work for employees and employers as well as the desperate measures taken by Yahoo and Best Buy.
1:22:15 Thank you David! Great episode! Follow David on Twitter @dhh
1:25:30 Mark Chatow from Sourcebits introduction!
1:25:40 Launch Festival discussion
1:27:40 Do you think next year there will be millions of dollars being implemented towards new ideas?
1:30:30 Next year predictions for Launch
1:31:00 Luis Hervella with Instaplayer introduction!
1:32:28 Instaplayer discussion
1:33:20 How much do you charge?
1:36:23 Great episode see you next time!
> David BEATS the Goliath: The true story of . CO's rise to fame
> Tips from an Anti-Social Founder : Dharmesh Shah on culture
PLUS:
> 8:30am Mimosa Meetup - 1st come, 1st served, hosted by GitHib
> Grilled Cheese + Beer (not lean, but awesome) - hosted by Neo
> Elon Musk + Popcorn - hosted by DealFlicks, during SXSW keynote
> . CO hookups 4 startups: A SXSW favorite is back again!
> Mentor Sessions - …
… Steyaert and Jabe " Learning Together " Bloom. David " Leadership " Anderson has on multiple occasions actively encouraged me to pursue lines of thought or language even when they seemed to be in conflict with his. And if you tweeted, left a comment, posted on kanbandev or Google+ or in any other way encouraged me to explain myself better, thank you.
…bad writing on the internet, and I don't usually consider it worth the time to call it out. But David is a tremendously influential character in the Ruby world, and I'm concerned that this dysfunctional approach to discussion will prove contagious. It's particularly dangerous for newcomers, for whom a rule they can always follow seems like a life raft in a sea of uncertainty. Sadly, it will do them more harm than good.
I hope David continues to share his thoughts about Ruby. …
Thanks to Jason, David, and all of my coworkers at 37signals. I've learned an immense amount in the past year from everyone about how to make products that we are proud of. Thanks for answering my questions, being patient, and taking time out of your day to help me out.
Thanks to those who toil away at open source thanklessly and tirelessly. Your work does not go unnoticed. Thanks to those who work hard behind the scenes to make the impossible possible for thousands of open source consumers. …