One of the really fun aspects of illustrating for the new basecamp.com marketing site is getting assignments from , Jason, and Mig. One of my favorite briefs I got was "can you illustrate browser trouble?"
Upon getting art requests, I usually search to see if there's a standardized image for the concept. In this case I didn't find any imagery that rose to the level of iconic, or was particularly interesting or clear. I opted to start from scratch.
Hmmm, browser trouble ...
…emails over and over again. If there's an issue that requires my attention as the developer, Jason or Ash would escalate the ticket to me, but the vast majority could be handled as "tier 1" support. Since every Second Gear customer was a paying customer it was an expense that made sense.
With Glassboard, that dynamic has shifted as the vast majority of our users are free, non-paying customers. The ultimate goal is to convert a good chunk of these users into paying customers …
We've got something cooking and we could really use your help. Grab your recent join the beta .device, (not ) account, and
The module design pattern is a particularly popular design pattern used inthese days. The main reasons for its use are: "Private" variables via closure imports A simple example of a module design pattern implementation looks like this: (...)
Happily, there are many ways to productize your relationships with customers or your expertise as a consultant.
[ Patrick notes : The transcript below has my commentary inserted like this, as usual.]
What you'll learn in this podcast:
Why having multiple packaging options (for example, …
One of my favorite conferences every year is Microconf , because it focuses on small software businesses, which is where my heart and soul is businesswise. I know a lot of folks can't justify a trip out to (though you should really come in 2014 if you possibly can — 2013 is only a few days from me posting this and already quite sold out), so I always ask and (the organizers) for a copy of my video so I can produce a transcript and put it online. My 2012 talk …
1:00 Hey everybody! Today we have 37signals' David Heinemeier Hansson!
3:20 Launchedu.co conference information, email email@example.com with questions
4:00 Sourcebits, begin your mobile app development journey
5:28 Sharefile, secure file transfer, built for business - use promo code TWIST for 30-day free
8:00 What's gone on in the last three years?
…the site, so the margin is almost 100% profit. A perfect lifestyle business and the mailing list of customers that I'm building up is invaluable for marketing my other projects such as the monthly Consulting Masterclass and my new book about consulting .
Really proves out the value of selling your byproducts ! (Thanks Jason and for popularizing the concept!)
Thanks to Jason, David, and all of my coworkers at 37signals. I've learned an immense amount in the past year from everyone about how to make products that we are proud of. Thanks for answering my questions, being patient, and taking time out of your day to help me out.
Thanks to those who toil away at open source thanklessly and tirelessly. Your work does not go unnoticed. Thanks to those who work hard behind the scenes to make the impossible possible for thousands of open source consumers. …
Sean, Jason, George, Alex, Stephen, Todd. All of these guys played a big role in shaping our culture and success. They've each followed their own path, and moved on to work in other cities, at other firms, or different industries. The door is always open for anyone who's worked with us, and we enjoy hanging with them and sharing stories and memories from time to time. I hope that never changes.
After three years of sharing a design studio, and seven years …