18 April 2014

The Ruby Reflector

Topic

Wufoo

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Trello to Campfire, Stripe to Campfire, Wufoo to Trello, and a few others.

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By Emily Wilder of Signal vs. Noise 5 months ago.
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Earlier this year, Y Combinator partner and Wufoo founder Kevin Hale came to speak with 37signals about how to design software users love. Here's the talk he gave at UserConf 2012, that inspired our support team to invite him to our company-wide meetup:

Kevin is big on making everyone at the company do support, and how that informs what he calls "support-driven development." When everyone has to answer customer emails, they're more invested in …

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By Patrick of Kalzumeus Software 12 months ago.
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…Some of them don't put it on your things, but I guarantee you there's a way to go up to Wufoo, go up to almost any software‑as‑a‑service company, and pay arbitrary amounts of money for their product. For example, if you have a $ 500,000 budget, and you talk to somebody at Wufoo, I will guarantee you that they will find an option to spend $ 500,000.

Maybe it's we send a trainer and teach everyone how to use their drag and drop form‑building interface, and then the cost …

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> Wufoo's 29,561% Return: Kevin Hale on Customer Development

> Etsy's [ Backend] Transition: From Startup to Superpower

> Meebo's Pivot to Acquisition: Seth Sternberg's Pivot Metrics

> Under the Hood of ModCloth: CTO on Agile Development

> David BEATS the Goliath: The true story of . CO's rise to fame

> Tips from an Anti-Social Founder : Dharmesh Shah on culture

PLUS:

> 8:30am …

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By Nick of Signal vs. Noise 1 year ago.
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…with functional programming and Datomic. Kevin Hale from Wufoo showed us how they've raised customer support to the next level on Thursday. Big thanks to both of these speakers for spending time and sharing their day with us.

I treat the meetups as more socialization than work. The company doesn't just stop though. For my fellow Programmers, we're on call in shifts throughout the day, Support is answering questions, Designers are sketching away, and our System Administrators

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By Leigh Shevchik of New Relic almost 2 years ago.
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…$ 899 value) to five lucky developers who complete the survey below. To be eligible for the passes, you must tell us why you want to go to the Atlassian Summit, complete the survey by May 22, 2012, and include your email address. Winners will be notified by email on May 23 with instructions on how to claim their passes.

See you there!

Fill out my online form . Fill out my Wufoo form!

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By Patrick of Kalzumeus Software almost 2 years ago.
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…businesses at prices that people think no one can will pay. Say, $ 250 a month for Wufoo.

It's just that people who are spending essentially other people's money, it just comes out of a budget so it doesn't matter to them whether it's 200 or 250 or 500. As long as it still only requires one signature or zero signatures it's whatever it is.

Amy: Yeah. I hear the amount per signatures for an employee generating expenses in a large company is usually around $ 500 …

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By Joey of Global Nerdy 2 years ago.
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Grasshopper, Mailchimp, Wufoo, Shopify, and Batchbook all joined forces in 2011 to create and execute the Barcamp Tour. We journeyed across the country together to work with 10 different entrepreneurial cities and help them put on a barcamp that would inspire / energize their communities. We shared our passions, listened to other peoples, and took in the unique character of each city we visited. Boy did we learn a lot. We would love to share those observations & experiences with …

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On ZURB over 2 years ago.
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…with a quote from Kevin Hale , the founder of Wufoo, a company that has taken a very boring and uniform product and made it fun and exciting: The inspiration for our color palette did come from our competitors. It was really depressing to see so much software designed to remind people they're making databases in a windowless office and so we immediately knew we wanted to go in the opposite direction. My goal was to design Wufoo to feel like something Fisher-Price would make. …

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On ZURB over 2 years ago.
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A great example of a product that nails its personality is Wufoo, which was recently acquired by SurveyMonkey. Wufoo is a forms engine, which sounds like a generic and boring product. So how were they able to make it fun and engaging? Wufoo's founder Kevin Hale, who spoke at our ZURBsoapbox a while back, said that they thought a new visitor to Wufoo as a first date with its potential customer: So if you're on a first date and you see that your date starts picking …

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